My account
How do you treat personal information?

We treat your personal information and documents with all seriousness and are committed to protecting them. We will store your personal information in our database. We may contract third parties to store your personal information. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may use your personal information to customize your use of Website and Services; analyze your activity on Website, including through third parties such as Google Analytics and alike; evaluate and improve its marketing efforts and for other reasons relevant to your use of Website and Services. We may share your personal data only with parties directly related to our services and in special cases with government officials.

Contact us
Can I change some personal information after registration?
Can I update my registered mailing address after withdrawal request?
How can I change how my odds are displayed?
Why don’t I see the ‘Forgot Password’ button?
What are the available support languages?
Is it legal to play at Betmatch?
How can I hide my current balance?
How do I view my cryptocurrency balance?
Why have I been logged out?
How do I log out of my account?
Do you charge a fee if I don’t use my account?
Do you charge a fee for my account?
How can I view my bet history?
How do I find my Betting Account number?
Is the player’s cryptocurrency secured?
What do I do if I’ve noticed an unauthorized use of my account?
How can I improve the security of online transactions?
How do I identify and protect myself from phishing and spoofed emails?
What should I do if my account is hacked?
How do I prevent account hacking or fraud?
How do I resolve any security issues on my account?
How can I improve the security of my account?
Are my details safe?
Can my family or friends create an account?
Can I use someone else’s account to place bets?
Can I share my account with someone else?
How many accounts am I allowed to have?
How can I change my password?
How can I change the name of my account?
How can I update my details?
Can I use the same account across different channels?
How can I change the registered email address?